From November 9, 2020, the Jira Service Desk system officially becomes the Jira Service Management solution. This change of name goes hand in hand with enriching the software functionality by essential add-ons. This way, a new and improved solution will provide customers with an even more advanced work environment right away.
Experience first-hand how effective Jira Software Standard is in supporting your team’s growth. Complete your 14-day free trial today and gain more storage, support, and user controls. Switch to Standard. Jira Software Standard plan is the trusted solution to support growing teams with additional support, storage, customizability, and more.
Community Leader. Jan 03, 2023. Hi @Ramses Milano, Welcome to Atlassian Community! The promotion for 10 free agents are only for new customers, you cannot upgrade an existing instance. This if from the terms and conditions: If you are a new customer or an existing customer with an existing Jira Service Management account (trial, free, or paid
Jira Service Management is designed to help our IT team provide efficient and effective support to internal and external clients. Jira Service Management can be a no-fuss tool. Expert knowledge not required to manage. Mostly positive experience using this software. Chose BMC Helix ITSM (Remedy) BMC Remedy is better than JIRA in IM management and second level support, and also has better reporting capabilities if you don't want to buy additional components such as EazyBI. Sap Solution Manager is very expensive and focused on SAP developers, I don't think it's a good …. Incentivized. Whether you’re just getting started, or looking to switch to a more fast, flexible ITSM solution, Jira Service Management comes with the features you need to unlock your teams' ability to deliver value, fast. This demo covers how you can empower your teams' practices like request, incident, problem, change, and configuration management. View-Edit checklist from issue view, agile board, Jira mobile app or REST API. Create checklist templates and load items from a template any time. Set a default checklist for a project and issue type. Use headers or separate lists to group items. Use statuses like "In Progress" and "Skipped". Block issue transition if checklist is not completed.

These dashboard templates are available if your Analytics workspace has an Atlassian Data Lake connection that includes Jira Service Management data and has the scope of data set to “All data”. Read about how to connect to the Atlassian Data Lake. Get an overview of the "Change management overview" dashboard template.

What is Jira Service Management?Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of…
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    • is jira service management free